The Travel Exchange is a team of highly qualified professionals who are supported by an information management environment that is the finest in our industry. A Connecticut corporation since 1984, Travel Exchange specializes in International travel, meetings & incentives, select corporate travel management, and leisure travel for upscale markets.
We have turned years of expertise in corporate and leisure travel into real world benefits for our clients. We strive for perfection in every detail, so you can always travel with confidence.
Our President & CEO, Barbara Herrott, is involved in the daily operation and in the strategic planning of the company. She leads the company in its overall commitment to building long-term client relationships through service excellence and technologies.
Unique on the supply side, our staff is highly skilled in international tariffs and our negotiated international fares can provide significant savings to the international traveler.
With ongoing investments in systems development, in partnership with IBM, we have the technologies to:
Our memberships and alliances have been cultivated over years in the industry and provide us with, what is often, privileged information. These relationships benefit our clients in many ways: contract negotiations, extra benefits for the travelers such as upgrades, clearance of sold out space, local contacts, and many other value added services.
At Travel Exchange there is a sense of responsibility and accountability in everything we do. We stand behind the old adage: "the customer is always right".
What We Do
Successful international travel demands experience and dedication. Our personal knowledge of foreign markets, technology and customs opens up a world of benefits for you.
Our distinction lies in our knowledge of international tariffs and consequent abilities to reduce costs, frequently by as much as 50%. Most agencies must utilize airline rate desks to construct fares, but airline rate desks do not operate with the primary objective of obtaining the lowest fare possible, nor do they spend time being creative on a fare construction.
Travel Exchange has it's own highly experienced international rate experts that can save you money. The intricacies of international fares and routings are a serious area indeed for savings opportunities. Even a simple New York to London round-trip is priced too high 80% of the time in most of the Computer Reservation Systems!
Meetings & Incentives
The Meeting and Incentive Division of Travel Exchange can help you plan anything from a small training session for 20 to a large sales meeting of 10,000. Our extensive experience in this field allows you to outsource the many jobs and hours that go into logistics planning, leaving your staff free to concentrate on the content of the meeting.
We can also help design an incentive program to meet your objectives and provide marketing and mailing campaign pieces to produce optimum benefit. We watch every penny spent and secure credits where necessary. We audit your master billing and create a spreadsheet to reconcile all spending to proper budgets and give a year-over-year picture.
Our online management of your entire meeting, from registration to reservations and schedules, will help you not only create a successful meeting, but a p0ositive experience for everyone. Whatever sizes the group, we deliver turnkey solutions or a la carte services that take your meetings to a new level.
Our vacation experts can create the perfect trip whether it is for a simple weekend getaway, a family vacation, a honeymoon, or an extravagant summer sojourn. International travel is our specialty, and our staff is fluent in numerous languages, including: Chinese (Cantonese), Danish, French, German, Greek, Italian, Norwegian, Swedish, and Spanish.
However, it is our knowledge and affiliations with global contacts that afford us the opportunities to provide our travelers with the very best solutions to their travel needs.
Corporate Travel Management
Travel Exchange agents have an average of 10 years experience. This ensures that reservations are handled with a quick response time either by phone, fax, or email.
Corporate policy and traveler profiles are stored in our secure in-house database, and are electronically monitored for trip accuracy. Hotel reservations are scanned for best corporate discount and compared to special promotional rates. International hotels are faxed for reconfirmation and for upgrading. Passport and visa documentation is thorough, and we can take visa photos at your facility. Ticket delivery is always timely by messenger, ticket machine, or electronic ticketing.